Privacy Policy

Last updated: October 8, 2025

Introduction

Nextil ("Nextil Booking", "we", "us", or "our") values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our booking platform, websites, and mobile applications (collectively, the "Service"). By using the Service, you consent to this Policy.

Information We Collect

We collect personal information to operate our booking platform effectively and provide you with the best experience.

Information you provide: name, email, phone number, profile photo, service preferences, booking details, and payment information (processed securely by third-party processors like Stripe).

Automatically collected information: device data, IP address, browser type, access times, pages visited, and session identifiers via cookies or analytics tools.

From third parties: data from sign-in providers (e.g., Google, Apple) or service providers you interact with through our platform.

How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Facilitate bookings and communicate with service providers.
  • Send confirmations, reminders, and updates.
  • Improve, personalize, and secure the Service.
  • Prevent fraud or misuse.
  • Comply with legal and regulatory obligations.

Sharing and Disclosure

We may share your information with:

  • Service Providers: professionals you book with, so they can manage your appointment.
  • Third-Party Vendors: payment processors (e.g., Stripe), email/SMS providers, and analytics platforms.
  • Legal Authorities: when required to comply with applicable law or to protect our rights.

We do not sell or rent your personal information.

Data Retention

We retain personal data only for as long as necessary to provide the Service, resolve disputes, enforce our agreements, or comply with legal requirements. Once data is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access or correct your data.
  • Request deletion of your data.
  • Object to processing or withdraw consent.
  • Export your personal data.

To exercise these rights, contact us at privacy@nextil.net.

Cookies and Analytics

We use cookies and similar technologies to remember preferences, analyze usage, and enhance performance. You can adjust cookie settings through your browser, but some features may not function properly if disabled.

Security

We implement administrative, technical, and physical safeguards to protect your information. However, no online service is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Nextil is not directed to children under 13. If we discover that we have collected personal information from a child under 13 without parental consent, we will delete it immediately.

International Data Transfers

If you access our Service from outside our primary operating country, your data may be transferred to and processed in countries with different data protection laws.

Changes to this Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a new "Last Updated" date. Continued use of the Service indicates acceptance of the updated policy.

Contact Us

If you have any privacy concerns, contact us at privacy@nextil.net.