Introduction

Welcome to Nextil ("Nextil", "we", "us", or "our"), a platform that connects service providers and customers for scheduling and managing appointments.

These Terms of Service ("Terms") govern your use of our website, web application, mobile applications, and related services (collectively, the "Service").

By creating an account or using the Service, you agree to these Terms. If you do not agree, you may not use Nextil.

Accounts and Access

To book or provide services, you must create an account. You agree to:

• Provide accurate and up-to-date information.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activity under your account.

If you suspect unauthorized access, notify us immediately.

Roles and Responsibilities

Customers may browse and book available services.

Providers are responsible for maintaining accurate service listings, schedules, and pricing.

Nextil acts solely as a technology platform and is not a party to any transaction between customers and providers.

Bookings, Payments, and Cancellations

Bookings: A booking represents a request between a customer and a provider. Providers have the right to accept or reject bookings based on their availability.

Payments: Payments, refunds, and fees are processed through integrated third-party processors (e.g., Stripe). By using our payment features, you agree to their respective terms and privacy policies.

Cancellations & Rescheduling: Each provider may define their own policy. Customers should review these before confirming a booking. Failure to comply may result in fees or restrictions on future bookings.

User Content and Reviews

Users may submit reviews, feedback, or profile content. By doing so, you grant Nextil a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content for operating and promoting the Service.

You are responsible for ensuring that your content does not infringe on others’ rights or violate any laws.

Prohibited Activities

You agree not to use the Service to:

1. Engage in fraud, spam, or abusive behavior.
2. Collect or harvest data without consent.
3. Interfere with or disrupt other users, providers, or system operations.
4. Impersonate another person or entity.

Violations may result in suspension or termination of your account.

Privacy and Data Use

Your personal information is handled in accordance with our Privacy Policy.

We use tools and services such as Supabase and other third-party providers to manage authentication, scheduling, and data storage securely.

By using Nextil, you consent to our data practices as described in that policy.

Disclaimers and Limitations of Liability

Nextil provides the Service on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee uninterrupted operation or that the Service will meet your specific needs.

Nextil is not responsible for the acts, errors, or omissions of service providers or customers.

To the fullest extent permitted by law, we disclaim all warranties and liability for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold harmless Nextil and its affiliates from any claims, damages, losses, or expenses arising out of:

• Your use of the Service.
• Your content or submissions.
• Your violation of these Terms.

Modifications to the Service or Terms

Nextil may update or modify these Terms at any time.

If changes are significant, we will provide notice via email, in-app message, or by updating the “Last Updated” date.

Continued use after such changes means you accept the revised Terms.

Termination

We may suspend or terminate your access if you:

• Violate these Terms.
• Misuse the Service.
• Engage in fraudulent or harmful activity.

You may delete your account at any time. Upon deletion, we will remove your personal data subject to applicable retention laws.

Governing Law

These Terms are governed by the laws of the United States and the state in which Nextil operates, without regard to conflict of law principles.

Contact Us

If you have questions or concerns about these Terms, contact us at support@nextil.net.